Frequently asked questions
✦ When will I get my order?
Please allow 3–7 business days for processing. Shipping times vary depending on your location. You’ll receive tracking information as soon as your order ships<3
✦ What countries do you ship to?
At this time, Starry Scoops ships within the United States. We hope to offer international shipping in the future!
✦ How much does shipping cost?
Shipping costs are calculated at checkout based on your order size and location. We work hard to provide the most affordable shipping rates possible.
✦ When will my packing video be posted?
If you’ve purchased a Packing Video add-on, Videos are typically posted within a few days of packing.
✦ Return Policy ✦
Due to the mystery of our products, we do not offer returns or exchanges.